In a survey, almost two-thirds of doctors in England believe that IT improves patient care.

Around 411,000 mobile computing devices were sold to UK schools last year - and it is predicted that by 2015, 22 per cent of all pupils will be using a mobile computing device in the classroom.

The BroadSoft survey, published at the end of 2011, shows that business is abandoning its traditional fixed-line telecoms providers in favour of mobile-only communications faster than expected.

Customers and employees are demanding wireless connectivity to get the best from their handheld devices. Here are some issues to consider before setting up a wireless LAN.  

Why supporting local events can be as rewarding for the sponsor as it is for the community. 

When it comes to matching a sponsor with an event, this five-point plan is the essential guide to getting it right. 

Workers commuting to call centres every day are contributing to a huge annual carbon footprint. We investigate how service companies can encourage their staff to work smarter and greener.

Many people want to work from home these days, but while remote working may suit you, will you suit remote working? We look at whether you have the qualities needed to make a success of it.

The way we work is undergoing a welcome change. It seems that more than a third of British workers now work outside traditional hours, pointing to a fundamental shift in the nature of work.

Britain's bosses are reporting a new phenomenon - forty-something workers quitting to find jobs with less money but a greater feelgood factor. 

Few cyber cafes or communal wi-fi providers are able to adequately secure the connection they offer. We report on the safety implications and what it means for users and businesses.

Home working  has been shown to be more productive, but employers just don't trust their workers to get the job done.We look at some top reasons for refusing remote working, and some ways to build trust.

A lack of jobs with flexible hours prevents many single parents from returning to work. We look at why it's in the interest of businesses to offer better flexibility in working hours.

Research has confirmed that people are more productive when they work from home. So why are firms still reluctant to allow it? We report on why businesses are stalling - and harming their output.

Despite constantly being reminded about healthy work/life balance, it seems some of us don't mind being contacted by the office while on holiday.We report on why it may be good to be a workaholic.

New research reveals that the biggest obstacle for businesses in allowing remote working isn't a lack of technology or trust - it's office culture. We examine why firms are scared of the change.

Recruitment companies are no longer trying to fill skills shortages with large salaries. Instead, they're offering a better lifestyle and flexible working. We report on why these packages are more tempting.

Is your office drowning under a daily wave of TMI? The modern workplace is inundated with data, so we find out how one company has a solution to help you manage the unmanageable. 

Rigid working hours are driving qualified workers into jobs below their skill level just so they can have a life outside work. We report on how companies should adopt a more flexible approach to avoid a skills-drain.

A report from the Equal Opportunities commission suggests British businesses are stuck with old-fashioned attitudes to working patterns. We report on why this disadvantages us compared to the rest of Europe.

The recruitment industry has gone to great lengths to improve its image, but a recent poll showed 73% felt they'd been lied to when signing up. We report on the damage that little white lies can do.

We all like a few days off, so workers should rejoice at the British law guaranteeing everyone 5.6 weeks paid holiday a year. But not everyone's happy, as we report.

The number of individuals taking firms to employment tribunals is on the rise. We report on some damning statistics for business and give pointers on how to avoid the lengthy hearings.

Research shows that workers' fear of making presentations is costing millions of pounds in lost business opportunities. We report on why public speaking is such a problem, and what can be done.

British workers are, it seems, bogged down under a sea of paper, knick-knacks, toys and food they pile onto their desks. A survey suggests they've simply forgotten the art of filing.

A clash in work styles between younger and older employees is one of the most significant productivity challenges facing employers - and one that costs money. We look at the issues.

Performance-related pay is no longer restricted to execs and City whizz-kids; it's spreading through all levels of the public and private sector. We report on how best to implement it, and maximise its benefits.

It's been shown that managers' behaviour can influence staff to either do their best work, or copy bad practice to the company's detriment. We look at the reality of British managers as role models.

Having several jobs used to be just a way of making ends meet but now a new class of employee is making multiple jobs a positive choice that brings career benefits. We look at the trend.

Companies paring back staff numbers and those needing specialised expertise have fuelled the rise in the use of interim staff. We look into this trend.

The telecoms revolution has led to a boom in the number of people who work from home. They may have more flexible hours and never have to commute again, but it's not all rosy, as we explain.

So you have a business idea that would have Dragon's Den lining up to throw cash at you, but no idea how to pursue it? We take a look at the ways to kick-start an entrepreneurial career.

Many start-ups feel that calling in the PR pros is something for when the business is bigger and more successful. But they need to be there at the start to make that success, as we explain.

Persuading investors that an idea worth backing is a daunting prospect. We find out how to decide if your scheme is worth it, and give practical advice on what to do next.

Mapping out work processes for a busy start-up might be time consuming and dull, but it's essential for success. Here are the top 10 tips from a process solutions expert.

Deciding to expand a small business is likely to cause a few sleepless nights for even the bravest of us.We let you in on some secrets from the professionals.

Running a start-up from home  is the ideal way to get it off the ground, but what happens when it gets too big for the house? We look at ways to expand in the comfort of your own home.

Choosing between banking options for your start-up can leave you scratching your head in bewilderment. We take a look at some of the important factors to consider.

Unique ideas are the foundation of successful start-ups, but many are missing out on income through not protecting their intellectual property rights. We explain what you need to do.

Starting a business is tough, but it's nothing compared to growing one. We report on how to climb the next rung of the business ladder, and why life gets harder when you try to expand.

Hours of TV airtime is dedicated to entrepreneurship, and many young business people claim this inspired them to go it alone. But those with experience tell us why it's not as easy as it looks on the telly.

When launching a business the line between success and failure is a fine one. But following a few basic rules can make life much easier. Here's the essential guide to going it alone.

Most ventures, no matter what their size, face the same survival issues and failure tends not to be down to finance. We report on the issues that really make or break most start-ups.

A comprehensive business plan is vital for any start-up firm and will help keep it on track for profitability later. We explain what's involved.

According to research, SME owners feel let down by the professionals in times of business crisis, and are increasingly turning to their families for help. We report on what's going on.

SME bosses spend an average of 61 hours a week at work. We ask what's keeping them so late and what they'd do if help at hand meant they could have more free time.

With ever-increasing employee rights legislation, small businesses report that they feel strangled by red tape. We report on who's feeling the pressure most.

A website is essential to a small business, but those put together with economy in mind risk driving customers away. We explain how to avoid common mistakes. 

Mentoring - experienced people handing on skills to novices - has long been a valuable training tool, and now it's available for small businesses. We report on one such scheme.

Over a third of small businesses in the UK admit to having no brand values. We report on how this damages business, and offer a few top tips from a company who does it very well.

British SMEs have created 150,000 jobs across Europe in recent years, but a new list of firms from 25 countries shows the UK has stiff competition from central and eastern Europe when it comes to growth.

For many growing SMEs, moving to larger premises can be arduous - and expensive. One leading office broker explains why avoiding the postcode snobbery trap could help your business prosper.

A study shows that workers in small firms are the most resilient when it comes to illness, averaging only 1.8 sick days a year. We report on why these workers are so committed.

At a time when businesses seem keen to promote their commitment to the environment, it's a surprise that many SMEs do not see the concerns as a key challenge to their business. We report on the impact.

Websites are powerful marketing tools but many small firms are not making the most of theirs, with a significant number admitting their site does not reflect their brand in any way. We explain the solutions.

Small firms have a poor record of formal training, with new recruits thrown in at the deep end. We report on the problems this causes, and how training support schemes are there for those who know about them.

...is what small firms need to offer these days if they're to stay in business and thrive. With expectations soaring, we explain why SMEs need all the help they can get.

SME owners are open to new technology, but frequently have no idea how to use it to shape the future of the business. We look at how to remedy the most common mistakes. 

Small and medium sized manufacturers are central to the British economy. Now the government has increased the advice available to them to help them thrive.

Contrary to popular belief, small companies can implement flexible working better than larger firms. We report on how SMEs have the advantage when it comes to working practices. 

Many small business owners admit to knowing nothing about corporate and social responsibility, but those who do are reaping the rewards. We report on SME attitudes to CSR.

Franchising is one of the fastest growing business sectors and shows no signs of slowing down. We report on its success, who's doing it, and what the future holds.

IT problems can leave even the mildest person spitting chips, and for small businesses, IT problems can be one of the biggest daily challenges. We find out how to stop being so hacked off.

Small firms are missing out on business simply by not answering their phones.We report on the solutions to some damning call statistics that could just save your company.

Classic theories of motivation suggest that money isn't the main incentive for workers, but research shows that SME employees want just that, and as much as possible.

Investment in commercial property has risen to over £50bn in the last five years, largely fuelled by SMEs getting onto the property ladder. We explain how best to invest.

It seems small businesses often fail to do enough to protect their customers' personal data. We offer some pointers on staying within the law.

Almost  half the small businesses in the UK still don't have an online shop, despite seeing the benefits of having one. We find out what's stopping them.

Today's customers expect the same service from small businesses as they do from large ones so it takes something special to make an SME effective in a crowded marketplace.

Getting the finance right is crucial to any business. We look at the issues that need to be considered and give advice on the financial systems to put in place.

The UK's 4.5 million small businesses make a huge contribution to economic growth, but the sector appears to be disadvantaged by government. We look at the situation and SMEs' concerns.

For a small business in a tough market, it's essential to be differentiated from the competition. We reveal how to properly communicate a unique selling point.

Many small business owners are unable to afford specialist help in every area, but our report tells you how it's possible to gain access to that help without losing control.

Between long waiting times, being transferred and not being able to understand the agent, the British public don't like call centres. We look at what companies can do to restore customer satisfaction.

Today's customers are fickle, fastidious and not easily forgiving, meaning a salesperson has one shot at making a good impression. Here's a quick guide to getting it right the first time.

They're both about gaining customers and business and are highly dependent on each other, but sales and marketing functions are very different jobs within an organisation's structure. We look at the contribution made by each.

To achieve success, members of an effective sales team need to work at communicating with each other while pulling in the same direction. All this hangs on having a proper structure, as we explain.

It may seem obvious that customers are needed in order for a business to flourish. But many enterprises don't have procedures in place to ensure customers are found and kept, as we report.

Those in sales jobs may report high levels of job satisfaction, but also high levels of frustration to go alongside them. We look at the obstacles to effective selling and some possible solutions.

Sales people need attributes not found in other employees in order to bring in the business that sustains the company. We look at how the best sales managers operate.

Many companies either don't have a clear idea of who will buy from them, or assume that everyone will. Such assumptions can spell financial catastrophe.We explain the questions they need to ask about their markets.

In many respects, sales success is down to timing: does the public want a product at a particular moment? Getting it right often involves a number of different elements, as we report.

Corporate values - what a company believes it's all about - are important. As well as assisting with recruitment, retention and employee satisfaction, they can improve sales. We find out why.

We report on how consumer psychology can help organisations improve their sales strategies by understanding how consumers think about the products and services they buy.

Businesses are realising the sales potential in huge emerging markets such as India and China, but success is far from guaranteed and needs a well-planned approach.

Sales success will often come down to timing, and, in some cases, luck. But as we report, the best salespeople can do quite a bit to engineer their own opportunities.

A successful company's sales promotion strategy must constantly evolve to mirror the needs of the business. But without careful planning, any strategy can backfire, as we explain.

Most business ventures into foreign markets fail not because of the product, but the attitudes and actions of individuals. We explain why acknowledging cultural differences in business is crucial to success.

It's widely believed that great salespeople are born, not made. But for those less gifted, well-thought-out training can go a long way to turn them into highly effective professionals, as we explain.

The concept of consumer loyalty is so far removed from reality in these tough economic times that many firms' sales efforts are being geared to the here and now rather than the future. We explain why.

Derbyshire-based engineering firm CLF Technologies grew from a project in a domestic garage to a tier-one supplier to the likes of Aston Martin - all thanks to attention to detail and investment in R&D. 

Many bosses toy with the idea of escaping the daily pressure of city working and relocating their businesses to the country, but how easy is it to make this dream a reality? 

Consultants - outside experts ready to give advice to any part of a business - are everywhere these days. But is it management buck-passing, or something of real benefit? We investigate.

Effective project management has become an art form in which organising and planning are everything and success or failure is measured in a company's bottom line. We find out more.

We take a look at the crucial role of the manager in charge of outsourcing projects, and how managing timelines, resources and deliverables requires a very diverse range of skills.

Assuming that all sized projects can be managed the same way is one of the biggest reasons for their failure. We look at the appropriate tools for planning any sized project.

A new concept known as value management, aimed at confirming consensuses about project objectives, is creeping into the vocabulary of project managers. We look at its principles and benefits.

A former detective, fed up with being unable to identify stolen property, got together with his chemist brother to find a solution. The result was Smartwater - and a worried criminal fraternity.

Office image is all important for business these days, but the correct furniture can also promote a healthier and happier workforce. We look at the options available for your office makeover.

Business people spend a lot of time in meetings. But Bob Selden, MD of Australia's National Learning Institute, believes there are better things we can do with our business time.

With up to 80% of jobs being filled by word of mouth, networking is an essential tool in your job hunt. But how do you get to know about this world of secret positions?

How do you make sure you leave a networking event with a bunch of new contacts and not just memories of awkward encounters? Follow our top ten tips to making an impact.

Networking needn't be a minefield of etiquette blunders and awkward silences. Find out how to get more out of your networking events with our top tips.

Social networking is growing daily as many people aim to connect with others. But what doesit mean for business and where is it heading?

High-flyers are taking control of their career paths, particularly in the current climate, by applying a proactive approach to gaining a secure position.

Booze-fuelled lunchtime meetings are no longer the norm as successful business people are looking at a more effective way of socialising with contacts.

Many networking groups have dumped the get-togethers around the buffet food in favour of a more technologically advanced method of meeting like-minded people. We find out why.

Mixing business with pleasure is still on the agenda, but copious amounts of alcohol and embarrassing moments should be off the menu. We examine why.

With more than 8 million people having no savings for old age, we look at what the government's National Pensions Savings Scheme could mean for workers and employers alike.

The rapid rise of the internet and the telecoms revolution has meant an escape from the daily commute for millions. We report on the estimated 2 million teleworkers in Britain now doing their office jobs from home.

Mid-sized compnaies conduct up to 73% of their business through the web, yet many do not have a disaster recovery plan if their site crashes. We look at the implications, and how to remedy the problem.

Personal blogs may be easing out of fashion, but new research suggests that there are many benefits to be gained from a good company blog. We investigate what they may be able to offer a business.

From diet pills to Viagra to shares in companies, spam is the scourge of many a work inbox. We provide some tips for businesess to keep these intrusions to a minimum.

43 percent of companies surveyed globally have suffered a business disruption due to malware, even when they thought they were protected. We examine the growing problem of internet security breaches.

Voice recognition software from payment service WorldPay could be a revolutionary step in preventing fraud associated with remote credit and debit card transactions.

As internet sales become more significant, many small firms are looking for the best way to process payments. A new product could provide all the necessary security for those on a tight budget.

You may think your PC is up to date with programs to keep your business data secure. But if you let your kids use your computer, you could be at risk from a spyware attack. We report.

With online buys set to account for 9% of all retail sales in the near future, many reluctant businesses should be jumping at the chance to increase their web presence. We examine what's stopping them.

Billions of pounds are spent online each year, yet the OFT claim buyers and businesses aren't taking advantage of the opportunities the web provides. Here are some of its recommendations.

Our wallets bulge with cards that prove loyalty schemes work, and websites are now picking up on the benefits of rewarding customers.

Online firms are kissing goodbye to a small fortune by letting up to 30% of customers walk away before making the final click to complete a purchase. We report on how to close the deal.

We report on how businesses are set to increase their online marketing budgets by 25% this year, and why such a large investment in this area is crucial.

The internet gives businesses access to a global market, but how can firms ensure their websites are accessible in other languages? A translation program could help.

A huge number of commercial websites ignore 'invisible errors' - ones that IT departments can't reproduce - but they can frustrate customers and have a significant impact on sales. We investigate what can be done.

As businesses become more eco-aware and cut the number of staff journeys in favour of video-conferencing, we look at how far the technology has come and the benefits to be enjoyed from it.

The daily newspaper is a British tradition, but with the rise in free online access to news, times are changing. We report on the way ahead for readers, editors and advertisers.

The number of online dating sites has soared in recent years, providing a new and interactive way of meeting others. We examine the business opportunities this phenomenon offers.

With the increase in online shopping continuing unabated, more companies than ever are focusing marketing budgets on this channel. We look at how best to invest in internet sales.

The internet has revolutionised our lives, but while some regard it as a business tool to be used with caution, others hail it as hugely beneficial. We look at both sides of the argument.

We all have a rough idea what franchising is, but there are many different business models. We report on the different types and how they work, so you can choose the right one for you.

If you want to be your own boss, earn lots of money and minimise risks, there are plenty of positives to be gained from investing in a franchise. We examine the top five reasons why it could be right for you.

Is it possible to be all three? We report on how one woman took her franchise from strength to strength helping people to stay healthy, and it's done wonders for her own work/life balance too.

If you're considering a franchise, you may need some tips on how to sort the golden opportunities from the lead balloons. Here are the questions to ask before signing on the dotted line.

Turning your passion into a successful business is the dream of many people. We report how one man turned his experience in the IT industry into an exciting franchise business.

If your business is ready to expand but you're anxious about potentially spiralling costs, franchising could be a profitable and practical way to grow. We report on why it could be a viable option for you.

With so many franchising opportunities up for grabs, how do you know which one will suit you best? We give you some tips on making the right choice, and point out the questions you should be asking yourself.

For a franchiser, complacency could be the worst enemy, and letting a franchisee get on with it alone is not an option. We explain how to stay involved, and get the best of of a network of franchisees.

One businesswoman has come up with a franchising plan that aims to tackle the retail giants by thinking locally. We examine how supporting your community traders can earn you money and peace of mind.

Many couples are putting their love to the test by running franchises together. We look at one pair who claim it's the best move they ever made, and offer tips to avoid the divorce courts while you're doing it.

Dinner Dates is a long-established introduction service for professionals and it's expanding thanks to franchising. We report on how one woman looking for love ended up with her own business.

With opportunities for over 175,000 people in the UK to become business owners, it could be time to change your future forever. We tell you how to grab yourself a franchise and where to go for the best advice.

Franchising could be the route to being your own boss, but there's a lot of legwork involved in finding the right business opportunity for you. Here are the factors to weigh up and what to look for in a franchise agreement.

The perception of owning a franchise is that it's expensive and complex, but some opportunities offer the support, training and assistance to step into the freedom of running a business quickly with minimum outlay.

There are many reasons to consider a franchise, from flexibility over working hours to more control over making decisions. We hear the pros and cons from one businessman who made the leap.

There are many reasons a business may choose to promote its products and services via a franchise model and in some cases it can have big advantages. Here's some advice on this route to expansion.

While a direct franchise can bring the benefits of a commute-free job and excellent earning potential, it requires excellent people skills and not a 'foot in the door' mentality. We explain why.

When deciding whether to take on a franchise, a whole range of questions need to be asked to ensure it's is the right thing for you. We look at what you should be asking yourself before you take the plunge.

Despite the hype, a report suggests that many smaller companies don't view energy saving as a priority. We look at ways for firms to clean up their acts, and some incentives to help them.

Businesses could be doing a lot more when it comes to cutting greenhouse gas emissions and smaller firms are increasingly being called to account. We look at the help that's available for those who want to go green.

Trying to get a business venture off the ground in uncertain economic times could be construed as commercial suicide. Read on to find out why this might be a good time despite the climate.

Brighton-based entrepreneur Nigel Berman sells eco-friendly goods via the web. His experience starting his green venture from scratch illustrates some universal truths about business.

Government and business are encouraging more and more of us to become entrepreneurs. But simply starting a business isn't all it takes, as we report.

The UK business start up sector would be booming if, as a nation, we weren't so scared of failure. Research found that thousands of us have ideas, but are too scared to turn them into reality.

After major surgery, Steve Hardin reassessed his career, turning his passion for trains into what is now a thriving Thomas the Tank Engine web retail business. We find out how he did it.

Daydreamers take note: Being away with the fairies at work is not a waste of time. Research shows that daydreamers often make the best entrepreneurs. 

Ever wondered if you have the right type of personality to become an entrepreneur? We take a look at what makes high-flying business people tick, and who they look to for advice.

New research shows that entrepreneurial bosses need to watch their backs: a new generation could be learning how to beat them at their own game.

Forget the scary TV persona of money grabbers who'd double cross you at the drop of a hat. Many entrepreneurs are wearing their social conscience on their sleeves and aiming to make the world a better place.

Business success is now driving female wealth creation globally and some predict that by the year 2020 there will be more female than male millionaires. We find out what's spurring them on. 

Are real life high flyers watching shows like The Apprentice and shouting at the TV? Or do they love them? We report the views of those qualified to voice their opinions.

When it comes to pitching for investment, it seems entrepreneurs are frequently misunderstood.  But could venture capitalists improve their skills to accurately assess opportunities?

Experts say there are patterns of buying that can help those taking payments to weed out con artists. We report on some of the most common giveaways that you're about to be ripped off.

Many companies claim to have a business continuity plan in place should disaster strike, but we look at how companies are exaggerating their plans - and why it's so important to get contingencies right.

The biggest targets of identity theft may not be who you think. We reveal a few myths about data fraud and tells you how you can avoid becoming a victim.

Fraud specialists need to stay one step ahead of criminals to keep our money safe, but are banks becoming too clever for their own good and alienating customers? We hear from the critics of the proposed technology.

82% of business will use a temp at some point. But many companies are not carrying out necessary basic background checks and opening themselves up to risk. We explain how to know who you're hiring.

SmartWater, an almost invisible solution containing unique identifiers, is developing fast as an anti-theft property marking system, and has evolved so it can be incorporated into parts during manufacture. 

Nearly half of the UK's adult population has been targetted by a business scam, with 3.2 million falling victim every year. We explain the detrimental effect this could have on genuine companies.

UK businesses are frequently victims of high-level security data theft, carried out right under their noses by their own employees. We report on the surprising amount of criminal activity that could be going on in your office.

A massive 80% of corporate fraud involves an employee of the firm. We look at recommendations on how to prevent it, and see how one business nearly went bust due to the misdeeds of a trusted staff member.

The Federation of Small Businesses has issues a stark warning to small business owners to take more precautions against one of the fastest growing crimes in the UK: corporate ID fraud.

Fraudulent claims cost the insurance industry billions, yet a majority of the population think it's OK to tell their insurance company a few little white lies in return for a windfall. We ask why we think they owe us.

A new system claims to be 95% effective in preventing credit card fraud and many leading retailers have jumped at the chance to adopt it. We explain why it's just like neighbourhood watch.

Are you in IT rogue, bypassing download guidelines and tinkering with your work computer? We report on the fears of IT departments and their attempts to keep a check on potentially damaging activity.

Companies often rely on bits of paper to verify the identity of their customers, even though these documents are easy to fake. We report on why businesses should move to the future and adopt safer electronic methods.

Our eagerness to get away from it all could leave us open to becoming victims of identity fraud. We report on some alarming statistics and tell you how to keep safe during your annual overseas escape.

Internet sales are still rising, but 79% of web users are still concerned about the security of their payment details. We report on a payment system that can eliminate fraud and give peace of mind.

Online shopping has taken off in a way that no one could have predicted, but many of us are clueless about how to check a site's security or protect our personal and financial details.

Two-thirds of UK consumers would walk away from a company that has poor data security measures. With this fast becoming a factor in who gets the business, we look at how firms can tackle this issue.

Even with a recent spate of high-profile data breaches, CIFAS, the UK's fraud prevention agency, says identity theft figures are declining. But staying ahead of fraudsters needs constant vigilance, as we report.

Security breaches involving data can be embarrassing when they hit the headlines, but also have the potential to be extremely costly. Here are some ways to reduce the risk of information going astray.

Experts warn that ignoring a company's security issues is tantamount to corporate suicide. Or report tells you why keeping systems simple could be the key to keeping your business safe.

British companies spend over £750 million a year on corporate hospitality. But it shouldn't be dismissed as a luxury perk. We look at ways any business can give clients a memorable day without breaking the bank.

A football coaching project in the deprived township of Alexandra supported by Charlton Athletic, BA and the Met is bringing desperately needed life as well as ball skills.

Customers these days demand ever-higher levels of social responsibility from businesses. We report on the ways that companies support their workers to give a little back.

Corporate social responsibility (CSR) has taken businesses by storm with companies zealously telling us how much they give back to the world. We explore the real motives behind CSR.

Three-quarters of organisations say they would consider employing ex-offenders if they had the relevant skills and recent research shows ex-cons can make the best employees. We report on the findings.

Spyware viruses are rife in businesses throughout the UK and most victims admit to having no idea how they got into their network. We report on the dangers of these pests.

Many of the vans on Britain's roads have been described as time bombs primed to go off because of unsafely secured loads. And racking firm Sortimo has the crash test evidence to prove it.

New measures to cut CO2 emissions from company cars aren't proving too popular, with concerns that they may leave businesses with increased costs while doing very little environmentally. We report on the debate.

A study of the auction sale prices of fleet and lease cars has thrown up some interesting figures for fleet managers hoping to achieve 'CAP clean' prices for their vehicles.

With new Shuttle Bus and 17-seat high-roof versions, the Transit minibus range should have something for everyone, from hotels and taxi companies to schools and community groups.

Managing a fleet of vehicles is no mean feat and is recognised as a profession in its own right. And it's not getting any easier, with ever-increasing financial, tax and legal responsibilities.

Those managing fleets of company vehicles are having to deal with ever more laws, especially the ones concerning environmental issues - and they're not happy about the burden.

The duty of care a company must extend to its workers when using company vehicles is complex. We report on some of the grey areas of the law that could prove disastrous if not followed.

Expedia Corporate Travel is offering a package that gathers and analyses a business's global travel data, generating reports that enable greater control of travel budgets. We find out more.

Companies take their responsibility to the environment seriously, but many of them are still ignoring the negative impact of corporate travel. Can you be just as efficient without ever leaving your desk?

As Western business with China booms, executive air travel there has received a boost. Dragonair has joined the Oneworld alliance of top airlines, assuring guaranteed fares and high standards of business-class facilities.

Trafficmaster's 'intelligent' fleet management and tracking service promises to improve business performance by saving companies and their drivers time and money - and reduce their environmental impact.

When a business has staff working around the globe, managing itineraries that have to be changed quickly can be tricky. But a new software package could make life easier for travellers and office travel managers.

Business travel is a routine part of the job for many, and when that means going overseas, companies need to know that proper health advice is given to travellers and adequate cover is in place. We explain the duty of care involved.

In this economy, employees can find themselves in any far-flung corner of the globe on business, and their safety and security should be of huge importance to companies. Specialist advice is often invaluable, as we report.

Travel can be fraught with irritations: not good for anyone going into meetings or doing deals. So what is it that most travellers want to avoid? We have some surprising findings.

A bewildering range of rewards is on offer to savvy business travellers, who, by regularly using the same provider, can amass a fair number of points. But there are tax implications to watch out for.

Business travellers account for a large proportion of most hoteliers' trade. To win and retain this custom, products and services must be cutting edge and embrace the customer's needs and wants.

With hectic meetings ahead, the actual journey leg of a business trip should be the ideal time for a little relaxation and reflection, but in reality it's usually filled with stress. Here are some ways to ease it.

Business meetings have long been seen as essential but more and more companies are looking at whether business travellers gain any more than could be achieved by other methods. We report on the questions being asked.

Jumping through security hoops, poor information and reclining seats are among the most serious irritants reported by business travellers. We look at what travel operators can do to change things.

Tough economic conditions are one reason businesses are looking to reduce the cost of employee travel, frequently by using low-cost flight and accommodation options. But there are other ways of doing it.

A lifting on restrictions on which passenger airlines can fly between Europe and the US has resulted in a flurry of extra flying options. But it's not simply a case of more and cheaper flights, as we reveal.

Organising business trips can be a headache, but our report will show how planning is key when facing the challenges of managing travel arrangements while keeping to a budget.

With the cost of accommodation on business trips rising fast, companies are trying to cap this area of expense. But hotels have pushed up rates in key business locations, leaving us struggling for a decently-priced night's sleep.

One way of raising start-up cash for your business is to find an individual who is prepared to back you financially and offer their experience. But these 'business angels' aren't always heaven sent, as we report.

Accurate, responsible and timely business decisions are essential to any firm's finances. Recognising this, Experian have made significant investments to ensure its clients have access to up-to-date information.

Unlike most large businesses, small firms tend to buy their company cars outright. But the British Vehicle Rental and Leasing Association reckons they could be missing out on big cash savings by doing so.

An overwhelming 96% of senior executives think private equity is good for the UK economy, but they also agree that the industry needs to be more transparent with its dealings. We report on how this could be achieved. 

Gathering data about customers can be time consuming and an expensive luxury for many small businesses. But an online system allows firms to identify their potential markets and business opportunities.

More and more women are setting up their own businesses and when it comes to insurance, it seems they like to deal with other women. Insurer More Th>n Business creates policies to meet that desire.

Businesses may run on credit, but when a customer pays late or goes bust, a small company can be thrown into chaos. Credit insurance can provide a safety net and manage relations with suppliers, customers and banks.

National and local government have declared war on the plastic shopping bags used by so many businesses, and an eventual tax on them seems certain. We look at how such a move is likely to work.

After a husband and wife team won a legal victory over the Revenue allowing them to distribute dividends in a way that minimised tax, the government retaliated by changing the law. We report on the confusing red tape of the matter.

British companies can be prosecuted for bribery and corruption commited abroad by their employees, but many don't seem to be aware of the implications of this law. We explain what's at stake.

The availability of capital is crucial when growing a business, but loans can be hard to come by, leaving owners believing the only option is to sell equity. But there may be better alternatives for start-ups.

Banking has changed dramatically over the past decade as friendly bank managers give way to call centres and counter service becomes a sales pitch. But this new relationship with customers has created problems, as we report.

Many ask why the Revenue is lumbering companies with onerous duties to prove that employee expenses are legitimate, without proper guidance, but with hefty fines for non-compliance. We report on the changes.

Theft in the workplace is thought to cost UK companies in excess of £16 billion a year as employees take advantage of lax financial controls. We look at this blind spot in business security.

Business managers walk a tightrope between providing seamless service and maintaining competitive costs. The latter can be helped by better understanding the ins and outs of financial services. We explain where help can be found.

Personal debt is at an all time high as we begin to feel the pinch from the credit crunch. For those who feel there is no way out of their financial mess, we look at the pros and cons of insolvency.

Gauging a charity's business effectiveness can be fraught with problems, not least down to the plethora of red tape that engulfs the sector, with a fine line between minimising costs yet being open and accountable.

Despite legislation having been in place for some time now to tackle the issue of equal pay, there's still a perceptible gender gap in the UK. We explore the reasons and look at possible future developments.

UK PLC is taking a battering, not helped by the recent rash of disappointing year-end results from a range of retailers. We look at what lies ahead for companies trying to get shoppers through their doors.

Budgets perform a number of basic functions, each critical to the success of a company. How they are created is changing , but the fundamentals remain the same, as we explain.

With the boom in global trading, many organisations are now trading in places unused to Western business practices, making financial transactions difficult. But it may get easier, as we report.

Risk management is a structured approach to dealing with uncertainty within an organisation and preparing for the worst. Financial risk management remains one of its highest profile areas, as we explain.

Big or small, businesses need a development plan to attract customers. It doesn't have to be costly or a creative masterpiece, but must convey strong messages to potential customers, as we explain.

Managing suppliers is crucial to good business development, and it's vital to have a systematic approach to how providers of goods and services are managed. We explain how to achieve this.

A coat of arms and a spot of Latin is the standard marketing approach in the education sector to suggest quality and longevity. But strong, visually stimulating branding can make a real difference in a competitive market, as we explain.

Getting to know, understand nurture your current customers is the key to business success - far more important than throwing millions at new ones. We have some pointers on how to learn about your customers.

Companies spend millions of pounds on customer loyalty schemes, but how successful are they really? If your business is considering setting up a scheme, we offer some suggestions to help make it work effectively.

A financial supply chain strategy is crucial to successful business development. But it requires an approach sensitive to differences between business sectors and geographic regions. We look at the issues involved.

There are many ways to develop a business, but few have the results a mailshot generates if approached and analysed in the right way. We look at how to use direct mail effectively to grow a customer base.

It's said that women tend to be more organised and sensitive while men show more dominance, but should businesses' management training programmes focus on these strengths to develop the best managers? The answer may surprise you.

Making a success of a business start-up is no easy task. To provide some much-needed help, a group of experienced global business leaders have got together to support people in the early stages of Read more

They're often classed as a world apart from the rest of us; people who need no sleep and complete a ten-mile run before breakfast - but what really gives entrepreneurs the drive to succeed?

Many companies will lose between 10-40% of their customers and never bother to find out why. We report on why it makes excellent business sense to put a lot of effort into getting them back.

How should you address your customers? How formal is too formal? We report on some modern etiquette dos and donts, and find out what the public really thinks about the way businesses speak to them.

Keeping your customers coming back for more makes sound business sense; the cost of keeping an existing client is just 10% of the cost of acquiring a new one. Here are some of the best methods of doing so.

Effective PR is at the heart of every successful business, but to get the most of it you need to understand how the media works. Here's a step-by-step guide on gaining valuable press coverage.

Trade shows are great for old-fashioned communication and networking, but many companies fail to ensure the best returns in terms of clinching orders. We identify the strategy for sales success.

Alex is one of the world's most recognisable cartoon characters - a satire on the financial community and stockbrokers in particular. Even today, he's a barometer of life in the City.

What is the mystery behind Bombay Sapphire London Gin's sophisticated marketing? Is it style without substance, or something more?

It's long been said that employees are a company's best asset, but some market researchers believe they're now taking second place to brands occupying poll position. So what gives a brand so muc Read more

What are the specific techniques that build a market-leading brand - and what constitutes brand success?

How does Molton Brown maintain its reputation for providing world-class products for a discerning international client base?

Corporate video used to be the preserve of large businesses with big budgets but now you can capture the essence of your business on film, at prices affordable for even the smallest enterprise.

UK companies fork out an extra £1 billion annually as employees fiddle their expenses claims, landing them in financial strife and inviting tricky questions from the taxman. We look at the effect of fraudulent claims.